1. Be curious, not judgmental. 💡
This is my golden rule. I find there's few problems we encounter both personally and professionally that can't be improved by seeking to understand, instead of assuming. I love using this framework to understand our users and to delve deep into what makes them tick.
2. All growth is good growth. 🌿
I believe in the power of iterative growth. While I prioritize high-impact changes, I also understand that small, consistent improvements build momentum and create lasting value for our customers. Never underestimate the ripple small changes can make.
3. Imua: move with purpose. 🏃🏽➡️
Imua is a Hawaiian word that means to move forward, and it's something I tell myself whenever I encounter a challenging obstacle. It represents my commitment to progress, to learn from every failure, iterate on every design, and relentlessly push until we make something great.